October 23, 2020

Latest Feedback from Customers Feedback

'I just wanted to thank you for our evening on Saturday. We had our work Christmas Party with you, and it was really well planned by yourselves. The food was absolutely amazing, the best I have had in a long time - honestly, delicious! The bar staff were so lovely, nothing was too much trouble. The only point for improvement I could offer is the song request slips, we thought this was a wonderful idea but none of our choices were played. I do understand though that your DJ has to please the majority, I just wouldn't bother with the slips to avoid disappointment. It may just be me, but dancing to Cha Cha Slide for the 1000th time just doesn't do it for me! Haha! All in all, it was a wonderful evening and I really just wanted to thank you for your great organisation and hard work. Have a wonderful Christmas.' Date of Visit: December 2023

'Thanks for all your help in organising our Christmas party, we all had a great day and night, everybody commented on how good the food was again, please pass on our thanks to all the staff there who made it a great experience, pro shop, breakfast, bowling, chef, and all the bar staff.' Date of Visit: December 2023

'Thank you so much for a fantastic couple of days, we all had a great time and found all your staff to be very efficient and friendly, nothing was too much trouble. Please pass on our thanks to them, they really made us so welcome and made the whole stay very enjoyable. We loved the course, excluding the greens! it was in such lovely condition. The food was excellent, our Lady Captain who is GF and DF was particularly impressed at the choices that were available to her, and of course the bowling was the icing on the cake, what a great fun evening that was! I’m sure we will be coming again but will make sure we book the larger Lodges as some of the rooms were really small, and because we had such amazing weather, were very hot for sleeping. That aside, full marks to you all.' Date of Visit: October 2023

'Yet again we have had a great weekend of Golf and have thoroughly enjoyed the food and service at Lakeside Lodge.' Date of visit: September 2023

'We would like to say a huge thank you for all your help and guidance for our anniversary buffet on Sunday, you made it so easy for us with no stress. The day went off perfectly without a hitch. All our guests were very complimentary of the rooms and staff.  As you know we wanted to make this a charity event and it went extremely well, we managed to raise well over £1000.00 for the Crohn’s and Colitis charity. Thank you once again, our best wishes, R and B x' Date of visit: September 2023

'We had a fabulous time again this year. We love our time with you great food, excellent accommodation, lovely staff and some good golf too! The only constructive criticism is that some of the greens aren’t in great condition but I’m guessing that it’s a little to do with the extremes of weather.' Date of visit: September 2023

'Firstly, on behalf of all of the CaOs golf society can I thank everyone at Lakeside Lodges for the outstanding hospitality we had for our 3 day visit. You were extremely accommodating, efficient and friendly in helping me book and organise the three days which for 24 people who kept changing their minds over rooms and buggies etc was no mean feat! We had 3 days of excellent golf on the really interesting and attractive course though the greens were not as good as previous years (they were ok but have been better.) The lodges were excellent clean, comfortable rooms and really nice lounges. A special mention for the excellent meals and brilliant restaurant and bar staff. The evening meals menu had a very good selection of options, and all the meals were excellently cooked which given we had 24 people, and many had steaks cooked rare, medium and well done the quality was impressive. Our appreciation to the Chefs. Bar staff and lunches and breakfast were also very good. Service was excellent and the staff were fantastic. Sarah was our 25th member of our CaOs golf society! She and her colleague (Emma?) provided not only great service but great fun. So thanks for making our Golf Society visit such a great success.' Date of visit: August 2023

'I would like to take this opportunity on behalf of Cambridgeshire Past Captains for welcoming Cambridgeshire, Bedfordshire and Northamptonshire Past Captains to Lakeside Lodge yesterday Thursday 10th. August 2023. We had an excellent day, weather brilliant, course in very good condition, service and food afterwards could not be faulted. Although I do not like to thank individuals but the service we received for the meal after the golf was very, very good therefore please thank Sam, Amy, Hannah and Joe they really worked hard looking after us. Also, your good self who arranged the day for us, Greenkeepers and kitchen for their contribution really made our day so successful.' Date of visit: August 2023

'We had a fantastic day…the venue and the food were both lovely and thank you for being so accommodating on the day to all our little changes.' Date of visit: July 2023

'Further to our visit this past weekend, I must congratulate all on making it a perfect weekend (weather was a bit hit & miss!). Facilities were great as normal, and the staff were excellent. Thank you for a great time!' Date of Visit: July 2023

'Just wanted to say the party went well on Saturday. The room looked lovely and the bar staff were great. The food was superb and the dj was great. Everyone said they had a good time. Thank you!' Date of Visit: July 2023

'Just thought I would drop you a line to say thank you for making the arrangements for our Golf Society yesterday. Everyone had a really good time.' Date of Visit: July 2023

'I just wanted to say a very big thank you to all at Lakeside Lodge for hosting Rushden Seniors over the weekend. I’ve received plenty of very positive feedback from our members who clearly thoroughly enjoyed the two days. There were lots of good comments about the comfort of the lodges but especially about the quality of the food and service at dinner and breakfast. Jackie did a great job looking after us at dinner, but we all recognise she was backed by an excellent team, which delivered some exceptional meals. The course was a pleasure to play. Many were pleasantly surprised that, despite being a flat track, it had lots of ‘defences’ and required thoughtful play. The only, minor, detraction was the greens, which many of us felt could have done with a little more care, especially as some of the holes seemed a bit crowned - that wasn’t the only reason for some closely missed putts, but it was definitely a contributor! Nevertheless, a super weekend, enhanced by some lovely weather, so huge credit to the entire team at Lakeside Lodge. Thank you both, also for the responding positively to the number changes etc - I am sure you are used to it, but you made Colin and my life very easy.' Date of Visit: July 2023

'Just wanted to say thank you once again for all your help. Please thank all the staff for making our weekend so enjoyable. The new ladies that came with us this year thoroughly enjoyed the break. They have already committed themselves for next year and their other friends. Well done Lakeside.' Date of Visit: June 2023

'Just wanted to say thanks once again to you and the rest of the staff at Lakeside for another super weekend. The weather held out and our last group came off the 18th with 15 minutes to spare before the heavens opened.' Date of visit: June 2023

'Just a few lines to say how much we enjoyed our stay at Lakeside Lodge. Thank you for all your help leading up to our stay, it’s very much appreciated. A big thankyou to all the staff who always make us very welcome. The food we had was outstanding so thank you very much to the chef. The people who waited on us, always so obliging and helpful. A special thanks to Sarah who always goes that extra mile for us in the restaurant and bowling. Thanks to everyone and a first-class service. We look forward to seeing you all again next year.' Date of Visit: June 2023

'We as a family would like to take this opportunity to thank everyone at the Lakeside Lodge. Both the accommodation and the environment was great. We all enjoyed our stay. If Lakeside are interested in some of the photos we took there, will be happy to share. Also our special thanks to kitchen and restaurant staff for the nice food and the service. One again, many thanks.' Date of visit: June 2023

'I don’t know where to start as the whole process was completely amazing from start to finish. The planning process for our wedding could not have been easier. You accommodated everything we needed and asked for which made the day run so smoothly and stress-free. Thank you for all of the time you both put into the day before hand as I know it took a lot of planning, a really big thank you for that. Also for accommodating our guests and the people that came to dress the room and deliver the cake. On the day, everyone was so so helpful. All of the bar and kitchen staff - particularly Sarah with the help of Rachel who rescued my dress - they were all so polite and helpful. The food - and EVERYONE has said - how amazing it was. Incredible quality and was absolutely stunning! I wouldn’t hesitate to recommend anyone to Lakeside Lodge to host their event. It really was the best day ever! 5 stars all around. Thank you so so much for all of your help.' Date of Visit: May 2023

'Just a few words of thanks for your invaluable assistance in arranging an excellent break for my group. I have arranged many visits to Lakeside  in the past so the guys who have been before knew what to expect and the newbies were suitably impressed. Off course the accommodation in the lodges was perfect for our needs and the service in the golf shop was superb. In the bar/restaurant we were treated to well presented, fresh and varied breakfasts , our evening dinners were of a very good quality and quantity. Safe to say we were very well fed and your staff were wonderful. We found the bar to be well stocked and reasonably priced. We did find some shortcomings around the course but having had the reasons for this explained to us we look forward to seeing how it should have improved by the time of our next visit which I will be talking to you about in the near future. Please pass our thanks to all at Lakeside and once again Amy many thanks for your help.' Date of Visit: May 2023

'Thank you very much for you help in organising the golf day it is very much appreciated. Can you please pass on our thanks to all the Staff they were brilliant especially Rachel and Dining Manager in the evening (I am ashamed I have forgotten his name). They all helped make the whole day go smoothly, nothing was any trouble, thank you. We managed to make £1600 on the day so was very successful all round.' Charity Event. Date of Visit: May 2023

'What a fabulous couple of days, we had two lodges between eight of us, extremely comfortable and clean, had a glorious day out on the course with great weather, but our stay was made fabulous by the staff, both reception and restaurant/bar staff, particularly Sarah, Hannah, Rachel and Sam, who were courteous, helpful and friendly, they made our stay tremendous, stars all of them 🌟I can only say we’ll be back - thank you Lakeside'. Date of Visit: March 2023

'I just wanted to thank you and your staff for looking after the DAF Team so very well.  Your team made our day and evening a very successful one.  The Food was fantastic and a great way to finish our team building activity at your Bowling Lanes. The Walnut Lodge was lovely. Please pass on my sincerest thanks to all your team' Date of visit: March 2023

'I wanted to send you a message to thank you to you and the restaurant team at Lakeside Lodge for another year of a great Christmas lunch. Thank you to you for all your hard work and answering any queries and questions I had so promptly. I met Callum the chef who was great at organising all the meals and they were all fabulous I have had nothing but great feedback from all that attended. The food was hot, plentiful and beautifully presented. It was such a great menu. He also arranged the 3 courses take away for me to deliver to the person who was unable to make it. Please pass on our thanks to him and his team. The waitresses who served us, as last year were brilliant and attentive as was hannah behind the bar. Finally, the room that we were in this year we loved, very inviting, nice and private, beautifully set out and the table decorations were lovely.' Date of visit: December 2022

'I just wanted to send an email thanking you all at Lakeside Lodge for a fantastic weekend away. Our Society has been going for 53 years now and we go away twice a year. It was absolutely unanimous that everyone had a fantastic time during our 3 days with you. I can honestly say the overall package you offer is fantastic! The ease in booking with yourself made organising this trip so straight forward for me. The lodges where absolutely perfect for our needs and make a nice change from a boring hotel room, the course was in great condition considering the tough summer we have had and as well as being a challenge is set up for all golfing abilities. The food at both breakfast and especially in the evening was on par with any top restaurant we have dined at and your menu is second to none. The service was fantastic from the moment we arrived. A special thank you to the girls in the bar who were great fun and put up with all our nonsense. Your pro shop rivals any top golf store around and the guys in there where very organised and even when there was a mix up in tee times they sorted it with no bother at all. Your buggies are fantastic and fully fitted with everything you need. Most of all the value for money you provide is amazing! We stay at a lot of top golf complexes (recently Celtic manor) and you have surpassed all expectations and taken yourselves to probably our pound for pound favourite! It was honestly as close to perfect as I think I have seen on a society weekend away. I don't think it will be long before we will be looking to book with you again and hopefully we can get all 22 of our members there this time.' Date of visit: October 2022

'Our golf society, Huntswood, visited for a weekend and we were delighted with our stay. In particular the service we received from the girls in the office, Amy, Jackie and Janette, who were so helpful, to the restaurant/bar staff who went above and beyond to ensure we had a fantastic stay. We'd recommend Lakeside Lodge to anyone who wants a brilliant golf weekend.' Date of Visit: October 2022

'Just a quick note to say thank you for our wonderful break. We loved the lodge, the food was fantastic, and everyone was very welcoming. Pro shop very helpfully changed out tee time, as it was raining heavily when we arrived. And I think we all purchased something! And Several of us got our clubs cleaned overnight. Rachel in the clubhouse was very welcoming, everyone happy to order from the extensive menu. Deb, very helpfully came to the lodge with our kitchen key, that had been forgotten. The course had suffered from the recent heatwave, but we thoroughly enjoyed it. The ladies have voted unanimously to come back next year for a 2 night break, and we hope to have time to use the pitch and putt and the ten pin bowling.' Date of visit: August 2022

Wonderful place to celebrate our wedding 'We celebrated our Wedding Reception here in May 2022, it was amazing. The room was beautiful and the catering for 80 people was amazing. Amy, Rachel were so helpful in all the organising, and on the day ensuring that everything was a 100% perfect. All staff were extremely kind and always helpful. My husband and I would love to do the day again, and would change absolutely nothing' Date of visit: May 2022

'I would just like to say thank you for Alfie’s bowling party today, it was really enjoyable the kids had a great time and the food was amazing. I would also like to say a massive thank you to the wonderful  staff member that went above and beyond to help with the cupcakes and candles as I forgot to bring Alfies actual birthday cake with us. She was brilliant with what she did with the cupcakes I brought, she was brilliant. Please pass on my thanks to the team' Date of visit: August 2022

'Can you please pass on our thanks for making our family get together on Saturday amazing. Everyone had the best time. This is the third time we have had a party at the lakeside and I hope it won’t be the last. The staff all weekend were really happy and helpful the food amazing and the DJ was perfect. ONE HUGE THANK YOU' Date of visit: July 2022

'A big thanks from the Silverstone group for our fantastic visit this week. Everything was great and we would like to do the same next year' Date of visit: July 2022

'We had an amazing day even with some rain, thank you. The food was great and the bar stuff and manager all served us well, very friendly and approachable. Mr & Mrs Adamson' Date of visit: June 2022

'Another superb weekend had by all at the Lakeside Lodge. The course is looking fantastic and your greens staff are doing a wonderful job. The only hiccup was on Friday afternoon/evening when the power was interrupted for several hours and it was impossible to chill the beers or take a hot shower in the lodges. However, the clubhouse was kept open on its own generators and the staff looked after us extremely well. Can I shout out a special mention to Sam and Sarah who were magnificent putting up with us so late into the night and early morning, a real credit to themselves and the club. If there were awards for putting the customer first, they would win it. No grumbling or miserable faces, just soldered on making sure we were happy. Pro-Shop Dave managed to scramble a buggy for me at the last minute on Sunday as I’d picked up a blister on my foot, so well done to him. Once again, thanks for everything, I’ll be in touch soon about next years extravaganza in a month or so' Date of visit: June 2022

'On behalf of all the Aspley golfers, I am delighted to tell you what a fantastic time was had by all. The food was brilliant (not a single complaint) the Bar staff were very helpful and drinks were very competitively priced. The lodges were clean and very comfortable and ideally located with ample parking. The course was in very good condition although some of us had difficulty with the speed of the greens. As everyone suffered from this, they saw the funny side. Please convey our grateful thanks to: Stef -Head Chef, Sarah -Supervisor, Karyssa -Bar Staff, Sam-Assistant Manager, Tania - Trainee and the cleaning staff. I look forward to bringing to Lakeside the Trotters Golf Society I am involved with on 22 August 2022' Date of visit: May 2022

'It was a very successful meeting and social event. Lunch was very nice – there was plenty of choice, everybody went back for seconds even though there were loads of food leftover. The lodges are still as good as our first visit which was back in 2018. I have to say both myself and my colleagues really enjoyed the self- catering experience. Finally, I would like to say a big thank you to you and your colleagues for a wonderful stay' Date of visit: March 2022

'I wanted to pass on a massive thank you for my daughters bowling party yesterday. The girls that were working were lovely and friendly and made a fuss of my daughter which she loved. Everything went very smoothly and the food was amazing. I would most certainly recommend it in the future and will also be back at some point to try the Sunday roast!' Date of visit: February 2022 

'I'd like to say a very very big thank you to Amy, Rachael and the team. Everyone has said how brilliant the entire wedding was and that service was impeccable' Date of visit: December 2021

'I just wanted to thank you for putting on such a good event last night. I am a member of the Bluntisham Badminton Club and we have been coming to your Christmas party nights for a number of years.  The food was excellent - I can't remember when I last enjoyed a meal so much - and the chocolate fondant was to die for!  The waiting staff were efficient and unobtrusive so it was wonderful to feel almost normal again.  In fact, it was the first time most of us had socialised like that since covid struck last year' Date of visit: December 2021

'Another Great Golf Weekend at Lakeside with plenty of Golf, Laughs, Beers, Bowling and of course Fantastic Food and Service. So a BIG thank you from all the Lads to you and all the Staff at Lakeside' Date of stay: October 2021

'Please will you pass on our thanks to the staff at Lakeside Lodge who made our recent stay so memorable. We were all impressed by their dedication, especially those who managed to keep ahead of the game at breakfast time.....easier said than done. As far as golf was concerned, we found yet again that the course improvements really make a difference even though you have a badger doing its best to undo the work of the greenkeepers. Quite a few of us are familiar with that situation. Last year I wrote 'It would be remiss not to mention the cuisine. All meals were presented beautifully, of exceptional quality and exactly what the hungry golfer was looking for.' Well, this year the chef surpassed himself. Quite honestly, he deserves a Michelin star... or two' Date of stay: October 2021

"Thanks again for arranging our mini golf day this week and as always, we had a wonderful time and blessed with some fine weather. This is our 2nd visit this year and looking forward already to our return in June next year with a bigger compliment of attendees. As you would know, the facilities were very busy but the ladies in the restaurant (thanks especially to Sarah) served everyone very efficiently. The food as always was of a very high quality and very substantial. I cannot recommend too highly the advantages of Lakeside Lodges, we have taken societies to Ufford Park, Dunston Hall and Thorpeness and they have no comparison to our favorite away venue. Happy as always to sing the praises of Lakeside. Thanks again for all the arrangements and looking forward to the next time" Date of stay: September 2021

"What a fantastic venue… 10/10 on all areas…great golf, great food, great lodges and backed up by a fantastic team who made it very special…and…unbelievable value. From all 24 of us from the Birmingham party members of The Rose Garden at Wellingborough Golf Club. We will definitely be back next year" Date of stay: August 2021

"Please pass on my thanks to all of your staff they were fantastic , the food was,  as usual , was great and enjoyed by all, with first timers saying it was the best meal they had had at a golf away day. Also please thank your duty manager , chef and waitress for their attention to detail, they didn’t stop all night. The course was brilliant please pass on our thanks to your greenkeepers who do an amazing job, the changes made around the ponds is striking and opens up the holes" Date of stay: July 2021

"We held an outside function at Lakeside for our staff. We used the courtyard which was a great location for us. We could maintain social distance and had our own toilets to use. We opted for a BBQ and welcome drinks, both were served with consideration to Covid guidelines. All through the booking process the staff were very concious about ensuring the function was safe for us and their staff. The food was tasty with generous portions." Date of stay: September 2020

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